Terms of service

Terms of Service

Last Updated: 27.02.2026
Welcome to TRU ICON™. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our platform.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian. You may not use our products for any unauthorized, illegal, or harmful purposes.

We reserve the right to refuse service to anyone for any reason at any time.

2. Online Store Terms

All purchases made through this website are subject to product availability. We may limit the quantities of items purchased per order, per household, or per customer.

We make every effort to display product information and images as accurately as possible, though we cannot guarantee that colors or representations appear the same on all devices.

3. Pricing and Billing

Prices for our products are subject to change without notice.
We reserve the right to modify, discontinue, or update products at any time.

By completing a purchase, you agree to provide accurate and complete billing information. If your payment fails or is flagged as suspicious, your order may be delayed or canceled.

4. Shipping & Delivery

Estimated delivery times are provided for convenience and are not guaranteed.
We are not responsible for delays caused by postal or courier services, customs processes, or force-majeure circumstances.

More details can be found in our Shipping Policy.

5. Returns & Refunds

Due to the nature of cosmetic and fragrance products, items that have been opened or used cannot be returned for hygiene reasons.

Returns are only accepted if the product is unused, unopened, and in its original packaging. Additional requirements are outlined in our Return Policy.

6. Product Use & Allergies

Our fragrances are made in compliance with industry standards; however, individual reactions may vary.
By purchasing, you acknowledge that:

You are responsible for patch-testing products before full use
TRU ICON™ is not liable for allergic reactions, sensitivities, or personal preference issues

7. Intellectual Property

All product and brand names, trademarks, service marks, packaging designs, and copyrights referenced on this website are the sole property of their respective owners.

TRU ICON™ does not claim any ownership or association with these brands, nor does the selling of decanted products imply sponsorship, approval, partnership, or endorsement by the original manufacturer.

Our products consist of independently rebottled authentic fragrances in non-branded packaging.

Decant Sales & Use

By purchasing from TRU ICON™, you agree that:

The product you receive may not come in original brand packaging.
You understand you are purchasing a decanted sample or rebottled fragrance portion.
Products are intended for personal use only and may not be resold.

Accuracy of Representation

We make every effort to accurately represent each fragrance, including name and concentration (EDT, EDP, Parfum, etc.), but scent variations may occur between production batches from the original manufacturer.

8. Third-Party Services

Some services (such as payments or shipping) may be handled by third-party providers. These providers have their own terms, and you agree to comply with them when using those services.

9. Limitation of Liability

To the fullest extent permitted by law, TRU ICON™ shall not be liable for:

Damages resulting from product use or misuse
Losses resulting from delayed shipping
Indirect, incidental, or consequential damages

Your sole remedy for dissatisfaction with the website or products is to stop using the service.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any updates will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.